Belgravia Scents – Return & Refund Policy
1. Return Window
You may request a return or exchange within 30 days of purchase.
2. Eligibility & Fees
Sealed & Unopened: Returns accepted with a full refund (terms & conditions apply).
Opened Product: Returns accepted, subject to a 25% restocking fee (based on list price, not promotional price) to cover inspection, handling, and safe disposal (opened products cannot be resold).
Terms & Conditions for Unopened Products:
Products must be in the same condition as originally received. Items that are damaged, broken, altered, or not in their original packaging will not qualify for a refund.
3. Return Authorized Shipping Label
Due to the hazardous nature of our products, return shipments must use our authorized prepaid return label. Customers may not use their own labels for returns.
4. Return Process
Please complete the Return Form on our website at:
https://belgraviascents.com/pages/refund-form
On the form, you will:
Submit your return request (order details, reason, etc.)
Complete the payment for the prepaid return label
Once payment has been made, the return shipping label will be sent to your email address.
Print and attach the label, then send the item back to us.
Once received and inspected:
Unopened items: Full refund (terms & conditions apply).
Opened items: Refund issued within 3–5 business days, minus the 25% restocking fee.
5. Exceptions
Promotional items, discovery sets, and samples are non-returnable.
Items returned after 30 days are not eligible for refund or exchange.
6. Refund Timeline
All valid refunds are processed within 3–5 business days of product received and inspection.
At Belgravia Scents, we believe fragrance is the most personal form of expression. Long after a conversation ends and a room is left behind, scent remains in memory. It becomes part of how people remember you.
Every Belgravia creation begins with a single question:
How should this fragrance make someone feel?
From that vision, we carefully compose each scent using exceptional ingredients, balancing freshness, depth, warmth, and longevity until every note feels effortless.
We do not chase trends or create fragrances for a single season. We create timeless compositions designed to accompany life's defining moments — celebrations, quiet evenings, ambitious mornings, unforgettable journeys, and everything in between.
Every bottle is crafted to feel distinctive. Every collection is designed to tell its own story. Every fragrance invites you into a different world.
We believe true luxury lies in refinement, craftsmanship, and confidence — not excess.
Because the finest fragrance is not the one people notice first.
It is the one they never forget.
Welcome to Belgravia Scents.
Where every scent becomes its own universe.
A fragrance should never be remembered for how loudly it announces itself. It should be remembered for how deeply it is felt.
I've always believed that the most extraordinary perfumes do far more than smell beautiful. They become part of our lives. They mark celebrations, accompany new beginnings, capture unforgettable journeys, and quietly preserve memories long after the moment has passed.
That belief became Belgravia Scents.
Every fragrance we create begins with a feeling, not a formula. We don't ask, "What should this smell like?" We ask, "What should this make someone feel?"
Only then do we begin the pursuit of that emotion — searching for exceptional ingredients, refining every accord with patience, and perfecting every detail until the fragrance feels effortless, timeless, and worthy of carrying the Belgravia name.
Luxury, to us, is not defined by rarity alone.
It is defined by intention — by refusing to compromise, by believing that every bottle should earn a permanent place on someone's dresser rather than a temporary place on a shelf.
My greatest hope is simple. That one day, years from now, someone catches a familiar scent in the air and, for just a moment, is taken back to a memory they never wanted to lose.
If Belgravia Scents becomes part of moments like those, then we have created something far more meaningful than perfume. We have created something unforgettable.
Thank you for becoming part of our story.
I hope, in time, we become part of yours.
